1. Acceptance of Terms

By accessing and using the Sereno website (linencalmindex.info) and engaging with our home organisation and storage solutions, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our site or services. We reserve the right to modify these terms at any time, and your continued use of the site constitutes acceptance of those changes.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behaviour includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorised access to our systems or networks
• Reproducing, duplicating, copying, or selling any part of the website without express written permission
• Using automated tools, bots, or scrapers to extract data from the site

3. Intellectual Property Rights

All content on the Sereno website—including text, graphics, logos, images, product photographs, room diagnostic guides, before-and-after visual comparisons, design layouts, and any other materials—is the intellectual property of Sereno or its content suppliers and is protected by international copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to view and use the website for personal, non-commercial purposes only. You may not reproduce, distribute, transmit, modify, or create derivative works from any content without our prior written consent. This includes our linen-based storage solution designs, room-by-room diagnostic methodologies, and product specifications.

4. Product Information and Descriptions

Sereno provides detailed product information, material specifications, and practical guidance for home organisation solutions. While we strive to ensure accuracy, we do not warrant that product descriptions, pricing, or availability are entirely error-free. Product images are representative; actual colours, textures, and finishes may vary slightly depending on lighting and device display settings.

Before-and-after room scenarios presented on our site are illustrative examples of how our linen-based storage solutions address common organisation challenges. These examples are based on real applications but do not constitute guarantees of specific outcomes. Individual results depend on room dimensions, existing furniture, personal organisation habits, and implementation.

5. Limitation of Liability

To the fullest extent permitted by French law, Sereno and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website, products, or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms of Service or your use of the website shall not exceed the amount you have paid to Sereno in the twelve months preceding the claim, or €100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.

6. Disclaimers

The website and all products and services are provided on an "as is" and "as available" basis. Sereno makes no representations or warranties of any kind, express or implied, regarding the website, products, or services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or secure. We do not warrant that defects will be corrected or that the website is free from viruses or other harmful components.

While our diagnostic guidance and room-by-room solutions are designed to help you address interior organisation challenges, Sereno does not guarantee specific aesthetic, functional, or organisational outcomes. Results depend on individual circumstances, implementation, and ongoing maintenance.

7. Third-Party Links

The Sereno website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their own terms and privacy policies. We encourage you to review those policies before providing any personal information.

8. User-Generated Content

If you submit comments, feedback, photographs, or other content to Sereno (whether through our website, email, or consultation services), you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute that content for business purposes, including marketing and product development, without further compensation or attribution unless otherwise agreed in writing.

9. Delivery and Care Instructions

Sereno provides detailed delivery and care instructions for all linen-based storage solutions. You are responsible for following these instructions to ensure proper installation, maintenance, and longevity of products. Failure to follow care guidelines may void any applicable warranty. Delivery timelines and terms are confirmed at the point of purchase and are subject to availability and geographical location within France and selected European regions.

10. Concierge Consultation Services

Sereno offers optional concierge consultation services to help you diagnose your specific interior organisation challenges and identify tailored solutions. Consultation bookings, scheduling, and any associated fees are subject to our standard consultation agreement. Consultations are provided as advisory services and do not constitute professional interior design, architecture, or construction services.

11. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. You agree that any legal action or proceeding arising from or relating to these terms or your use of the website shall be brought exclusively in the competent courts of Lyon, Auvergne-Rhône-Alpes, France, and you consent to the jurisdiction and venue of such courts.

12. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Sereno regarding your use of the website and services, and supersede all prior and contemporaneous agreements, understandings, and negotiations, whether written or oral.

14. Changes to These Terms

Sereno reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.

15. Contact Us

If you have questions, concerns, or requests regarding these Terms of Service, or if you wish to report a violation, please contact us: